TERMS AND CONDITIONS OF USE

Nurtured You

Last updated: 23 September 2026

NOTICE

These Terms are a binding agreement between you and Nurtured You. They apply whenever you use nurturedyou.co, join the waitlist, download a free resource, or buy a sewing pattern from us. By using the website you accept them. If you do not accept them, please do not use the website.

They cover what we offer, what you pay, when you can get a refund, what you may and may not do with our patterns and materials, and the limits of our responsibility. Section 5 explains when your right to cancel a digital purchase ends. Section 9 sets out our disclaimers and section 10 limits our liability. Please read all three.

1. GENERAL PROVISIONS

1.1 This website is owned and run by Lorena Vukić, trading as Nurtured You.

1.2 Our contact details are:

1.3 In these Terms, "we", "us" and "our" mean Nurtured You. "You" means the person using the website or buying from us.

1.4 You accept these Terms by using the website. If you buy something, you also confirm you accept them at checkout.

1.5 You must be at least 18 years old to buy from us. By buying, you confirm that you are.

1.6 These Terms are written in English. If we ever publish a translation and the two versions disagree, the English version applies.

2. WHAT WE OFFER

2.1 Nurtured You sells digital sewing patterns and related materials for people who want to make their own clothes.

2.2 We also give away free resources, such as the DIY Colour Analysis video and the PDF fabric guide, to people who join our waitlist or newsletter.

2.3 Our patterns are sewing instructions and pattern pieces. They are creative and educational materials. They are not professional advice of any kind, and section 9 explains this further.

2.4 Free resources are provided as they are. We can change or withdraw them at any time, and we do not promise to keep any free resource available forever.

2.5 Joining the waitlist does not create a contract to sell you anything. It means we will email you when the pattern is released.

3. THE WEBSITE

3.1 We try to keep the website available and working, but we do not promise it will never be down. We may suspend, withdraw or restrict any part of it without notice.

3.2 We may change the content of the website, including prices, at any time. A price change does not affect an order we have already accepted.

3.3 You are responsible for your own internet connection, your own device, and for keeping your devices free of viruses.

3.4 We do our best to show colours, fabrics and finished garments accurately. Screens vary, so what you see may differ from real life.

4. ORDERS, PRICES AND PAYMENT

4.1 When you place an order you make an offer to buy. The contract between us is formed when we send you an email confirming the order.

4.2 We may refuse an order. If we do, we will tell you and refund anything you have paid.

4.3 Prices are shown on the product page. Unless the page says otherwise, prices include any tax that applies.

4.4 Payment is taken at checkout through Stripe. We accept the payment methods shown at checkout. We never see or store your full card details.

4.5 If a price is obviously wrong, for example a pattern priced at zero or at a small fraction of its normal price, we may cancel the order and refund you, even after confirming it.

4.6 You will receive an email receipt for every purchase. Keep it, because you may need it if you ask for a refund.

5. DELIVERY, CANCELLATION AND REFUNDS

5.1 How digital patterns are delivered

Digital patterns are delivered as files you download. After your payment is confirmed you receive a download link by email, usually within a few minutes. The files are yours to keep, subject to section 7.

5.2 If your download does not work

If a link fails, a file will not open, or a file is damaged or incomplete, email lorenav.zg@gmail.com within 30 days of your purchase. Tell us what happened and we will send you a working copy. If we cannot fix it, we will refund you in full.

5.3 Your right to cancel, and how it ends

Under EU and UK consumer law you normally have 14 days to cancel a purchase made online and get your money back, without giving a reason.

For digital content delivered immediately, that right ends as soon as the download begins, provided you have agreed to immediate delivery and acknowledged that you lose the right to cancel. You give that agreement and that acknowledgement by ticking the box at checkout.

This means that once you have started downloading a pattern, the sale is final and we cannot offer a refund, except in the situations described in section 5.2.

5.4 If you do not tick the box

If you do not agree to immediate delivery at checkout, your files are held for 14 days. You can cancel within those 14 days for a full refund by emailing lorenav.zg@gmail.com. The download becomes available once the 14 days end.

5.5 Why we work this way

A digital pattern cannot be returned once it has been downloaded, because the file stays with you. We keep this policy so that prices stay fair for everyone who buys honestly.

5.6 How refunds are paid

Where a refund is due, we pay it to the same payment method you used, within 14 days of agreeing to it. We do not charge a fee for this.

5.7 Nothing here limits your legal rights

If a pattern is faulty, not as described, or not fit for its purpose, you have rights under Croatian and EU consumer law that these Terms do not take away.

6. FREE RESOURCES AND THE WAITLIST

6.1 When you join the waitlist we send you the free resources described on the page, and we add you to our email list if you ticked the newsletter box.

6.2 Every email we send has an unsubscribe link. You can leave at any time, and you keep any resource we already sent you.

6.3 Free resources are for your personal use, under the same rules as section 7. You may not sell them, share the download links publicly, or upload them anywhere.

6.4 We may change what the free resources contain, or stop offering them, at any time.

7. INTELLECTUAL PROPERTY

7.1 Everything on this website and in our patterns belongs to us or to the people who licensed it to us. That includes the pattern pieces, instructions, photographs, videos, text, illustrations, layout, and the Nurtured You name. All of it is protected by copyright and other rights.

7.2 When you buy a pattern you buy a licence to use it. You do not buy the copyright.

You may:

  • Print the pattern and its instructions as many times as you need, for yourself

  • Sew the pattern as many times as you like, for yourself, your family and your friends

  • Sew and sell a small number of finished garments made from the pattern, as a maker, as long as you do not mass produce them and you credit the Nurtured You pattern where you describe them

  • Adapt and alter the pattern for your own body and taste

  • Share photographs of what you made, on social media or anywhere else, and we would love it if you tagged us

You may not:

  • Share, send, upload or resell the pattern file, in whole or in part

  • Post the pattern or its instructions on any website, forum, drive, group or file-sharing service

  • Copy our instructions, illustrations or photographs into your own patterns, tutorials, courses or books

  • Teach a paid class using our pattern without our written permission

  • Mass produce garments from the pattern, or have a factory produce them

  • Remove or change our name, logo or copyright notice on anything we made

  • Use our name, logo or photographs to suggest we endorse you or your business

  • Copy any part of this website for commercial use

7.3 If you want to do something this section does not allow, ask. Email lorenav.zg@gmail.com and tell us what you have in mind. We say yes more often than you might think.

7.4 If you believe something on this website infringes your copyright, email lorenav.zg@gmail.com with a description of the work, where it appears on our site, and your contact details. We will look into it and remove anything that should not be there.

7.5 If you break this section, we may withdraw your licence to use the pattern, without a refund, and take further action if the breach is serious.

8. HOW YOU MAY USE THE WEBSITE

8.1 You may use this website for your own personal, non-commercial purposes, and to buy from us.

8.2 You may not:

  • Use the website for anything unlawful, or in a way that breaks any law that applies to you

  • Try to gain access to any part of the website, server or account that is not meant for you

  • Introduce viruses, malware or any other harmful code

  • Scrape, copy or collect data from the website by automated means

  • Attack the website, including by denial-of-service

  • Impersonate anyone, or give false details when you order

8.3 We may suspend or end your access to the website if you break this section.

9. DISCLAIMERS

9.1 Nurtured You is a sewing and personal style business. Lorena Vukić is not a licensed or regulated professional in any field, and nothing on this website should be read as suggesting otherwise.

9.2 Nothing we publish or sell is medical, psychological, nutritional, legal or financial advice. Our content is about making clothes and about how clothes can affect the way you feel. If you need professional advice, please speak to a qualified professional.

9.3 The colour analysis video and fabric guide are general educational material. They are a starting point for your own choices, not a personal recommendation, and we are not responsible for decisions you make after watching or reading them.

9.4 Sewing involves tools that can hurt you, including machines, needles, scissors, rotary cutters and irons. You use them at your own risk. Follow the safety instructions that came with your equipment, and keep children away from it.

9.5 We describe our patterns as accurately as we can, but we cannot promise that a finished garment will fit you, suit you, or look the way it looks in our photographs. Results depend on your measurements, your fabric, your machine and your sewing.

9.6 We are not responsible for fabric or other materials you buy after reading our recommendations. Those purchases are between you and the seller.

9.7 We give no promise that the website will be uninterrupted, error free, or free of harmful components.

10. OUR RESPONSIBILITY TO YOU

10.1 If we fail to meet these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of that failure. We are not responsible for loss or damage that is not foreseeable.

10.2 We are not responsible for:

  • Loss of profit, loss of business, business interruption, or loss of business opportunity

  • Fabric, materials or equipment you bought and cut into, where the garment did not turn out as you hoped

  • Anything caused by your failure to follow the instructions we supplied

10.3 Where the law allows us to limit what we owe you, our total responsibility to you for any claim connected with a purchase is limited to the amount you paid for that purchase.

10.4 Nothing in these Terms limits or excludes our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law does not let us limit. If you are a consumer, nothing in these Terms takes away your rights under Croatian and EU consumer protection law.

10.5 We are not responsible for delays or failures caused by events outside our reasonable control, including power failures, internet outages, failures of the platforms we rely on, natural events, strikes, or acts of government.

11. LINKS AND OTHER WEBSITES

11.1 This website links to other websites and embeds content from them, including video from YouTube and save buttons from Pinterest.

11.2 We do not control those websites and we are not responsible for what is on them, or for what they do with your data. Their own terms and privacy policies apply. Our Privacy Policy explains what they receive from this site.

12. PRIVACY AND COOKIES

12.1 Our Privacy Policy explains what personal data we collect, why, who we share it with, and what rights you have. Our Cookie Policy lists the cookies this site uses.

12.2 Both are published on this website and form part of your agreement with us.

13. COMPLAINTS AND DISPUTES

13.1 If something goes wrong, tell us first. Email lorenav.zg@gmail.com with your order details and what happened. We reply to every complaint, and we aim to do so within 15 days.

13.2 If we cannot sort it out between us, and you are a consumer in the European Union, you may use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.

13.3 You may also take the matter to the consumer protection body in the country where you live.

14. GENERAL

14.1 If any part of these Terms turns out to be unenforceable, the rest stays in force.

14.2 If we do not enforce something straight away, that does not mean we have given up the right to enforce it later.

14.3 These Terms are between you and us. Nobody else can enforce them.

14.4 We may transfer our rights and obligations under these Terms to another business, for example if the business is sold. Your rights will not be affected.

15. GOVERNING LAW

15.1 These Terms and any contract between us are governed by Croatian law.

15.2 Disputes go to the courts of Zagreb, Croatia.

15.3 If you are a consumer living in another country of the European Union or in the United Kingdom, you keep the protection of the mandatory consumer laws of the country you live in, and you may bring proceedings in the courts there.

16. CHANGES TO THESE TERMS

16.1 We may update these Terms. The version published on this website when you place an order is the version that applies to that order.

16.2 The date at the top shows when they were last updated. Please check this page before you buy.

17. CONTACT

For any question about these Terms, about an order, or about anything else: